Disability World
A bimonthly web-zine of international disability news and views • Issue no. 17 January-March 2003


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Access and Technology briefly

Online Resources for Providing Good Customer Service for People Who Are Deaf and Hard of Hearing

The Canadian Hearing Society has posted some useful online resources for to help businesses and health care providers offer good customer service to people who are Deaf and hard of hearing. These guides are located on the Canadian Hearing Society's website at the following addresses:

Guide for Retail Businesses:
http://www.chs.ca/info/access/busguide/retail.html

Guide for Restaurants:
http://www.chs.ca/info/access/busguide/food.html

Guide for Medical Services:
http://www.chs.ca/info/access/busguide/medical.html


Emergency Preparedness Guide for People with Disabilities
The National Organization on Disability (NOD) has a new online (text and PDF versions) Emergency Preparedness Initiative Guide on the Special Needs of People with Disabilities. The Guide along with other information and online resources about emergency preparedness for people with disabilities are located at: http://www.nod.org/emergency/index.cfm.

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