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Profile: the designer who shipped accessibility to a 200-million-user product
A composite profile of a senior product designer who led the accessibility transformation of a consumer product used by approximately 200 million people.
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Profile: how one EU public-sector procurement officer enforces EN 301 549
A composite portrait of an EU member-state procurement officer who turns EN 301 549 from a referenced standard into rejected tenders, demanded evidence and post-award remediation clauses. Drawn from interviews with seven officers across five member states; identifying details anonymised.
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Profile: an in-house counsel's-eye view of 2024-2026 ADA litigation
A composite portrait of a senior in-house counsel at a mid-size US ecommerce / SaaS company who has handled more than 50 ADA web-accessibility demand letters between 2024 and 2026 — the playbook she sees on the plaintiffs' side, the early-settlement window.